At String Masters
Studios. ("StringMasters.com"),
we are committed
to protecting
the privacy
of our customers
and users of
our web site
located at www.StringMasters.com
(the "Site")
. This privacy
policy ("Privacy
Policy")
gives you details
of our privacy
practices, including
(a) what information
we collect about
you when you
use the Site;
(b) how the
information
will be used
or disclosed;
and (c) your
rights with
respect to our
collection and
use of your
data. We may
modify these
policies from
time to time
and will provide
notice of any
major changes
by posting such
notice on the
Site.
What Information
Do We Collect
and Why?
Transaction
Information:
We may
ask you to provide
us with personal
information
on a voluntary
basis in certain
areas of the
Site, and you
will be required
to provide personal
information
when you make
purchases on
the Site. The
kinds of personal
information
that we may
request may
include your
name, address,
e-mail address,
telephone number,
fax number,
credit card
information,
and information
about your interests
in and use of
various products,
programs, and
services. All
such information
will be used
in accordance
with the terms
of this Privacy
Policy.
IP
Addresses and
"Cookie"
Information:
As is
the case with
many sites,
the Site logs
your IP address
and uses standard
technology called
"cookies",
which are small
data files that
are downloaded
onto your computer
when you visit
the Site. Cookies
automatically
identify your
browser to the
Musician's Friend
server whenever
you interact
with the Site.
We use cookies
and the information
they provide
to improve our
services and
the quality
of your experience
with the Site.
If you prefer
not to allow
us to collect
"cookie"
information,
you can disable
the cookies
by turning them
off in your
browser, although
some areas of
the Site may
not function
properly if
you do. We do
not link IP
addresses to
any personally
identifiable
information.
This means that
your session
will be tracked,
but you will
not be personally
identified.
However, certain
kinds of cookies
allow us to
store certain
information
of yours so
you can save
time in filling
out forms on
the Site. We
only send this
type of cookie
to your browser
when you have
provided your
consent for
us to save your
profile information.
Web Beacons
and Clear GIFs:
The Site may
also use pieces
of code called
"web beacons"
or "clear
gifs" to
obtain certain
types of information
when your Web
browser accesses
the Site or
when you are
provided the
opportunity
to complete
surveys, participate
in a sweepstakes
or other incentives,
or open or respond
to any newsletter
or other email
you may have
received from
the Site. These
web beacons
or clear gifs
may also be
used to deliver
cookies that
conform to our
cookie policy.
How Else Does
StringMasters.com
Use Information
That It Collects
from the Site?
As well as using
information
about you for
the specific
purposes set
out above, we
may also use
information
about visitors
to the Site
to monitor consumer
interest in
our range of
products and
services, to
troubleshoot
problems that
may arise on
our Site, to
protect against
fraud or other
criminal activity
on our Site,
to customize
your user experience
on the Site,
to notify you
of product or
service offerings
that we may
think may be
of interest
to you, to inform
you about special
promotions,
and to assist
us in tailoring
our product
lines, our services
and the content
of the Site
to our online
visitors' needs
by collecting
information
about their
preferences
through tracking
patterns of
page-viewing
on the Site.
To assist in
this, we might
create a profile
relating to
you in order
to show you
the content
that we think
you might be
interested in
and to display
the content
according to
your preferences.
We may also
share data we
collect about
you and other
visitors to
the Site in
an anonymous
or aggregated
form with our
business partners
and others.
If you communicate
with us, we
may retain this
correspondence
to improve our
products, services,
and the Site,
and for other
disclosed purposes.
We may use information
you provide
to us in order
to send you
updates, such
as notifications
of changes to
the terms of
our services
or important
information
about our services
and products.
For print catalog
customers, Musician's
Friend may occasionally
share a portion
of its mailing
list with other
reputable organizations.
If you do not
want your name
and address
shared with
other organizations,
or do not wish
to receive our
catalogs, please
contact us at
800-822-1991.
StringMasters.com
may disclose
information
about individual
users to third
parties who
provide services
to StringMasters.com
and who agree
to maintain
the confidentiality
of such information
in accordance
with this Privacy
Policy. These
third parties
provide a variety
of services
to StringMasters.com,
including, without
limitation,
fulfilling product
orders, managing
or hosting the
Site, helping
create new content
and promotions
for the Site,
and sending
or coordinating
the sending
of marketing
communications
to users who
have consented
to receive such
materials. In
situations where
you have supplied
your information
in connection
with a question
or request for
information
about a product
or service offered
by one of our
business partners,
we may also
send the information
you have supplied
to the business
partners that
offer such products
or services.
StringMasters.com
will disclose
information
about individual
users to governmental
or judicial
authorities
or law enforcement
agencies, or
to other individuals
or entities
in response
to a subpoena,
court order,
or other legal
process. Further,
StringMasters.com
may share information
in order to
investigate,
prevent, or
take action
regarding illegal
activities or
suspected fraud,
or to enforce
or apply the
terms and conditions
of our agreement.
If StringMasters.com
is acquired
by or merged
with another
company, StringMasters.com
may transfer
personally-identifiable
information
about you to
that company.
Your Rights
Access and Correction:
You have a right
to know about
the personal
information
that Musician's
Friend holds
about you. You
also have a
right to correct,
amend or delete
such information
if it is incorrect.
If you wish
to exercise
these rights,
please contact
us by post or
e-mail at the
address shown
in the "Contact"
section below.
Opt Out: From
time to time,
we may notify
you of special
promotions,
changes to our
Site, new product
lines or new
service offerings,
or products
that we think
may be of special
interest to
you. If you
decide you no
longer want
to be notified
of this information,
please visit
us at www.StringMAsters.com
and remove your
address from
our home page.
Mailing List:
StringMasters.com
may occasionally
share a portion
of its mailing
list with other
reputable organizations.
If you do not
want your name
and address
shared with
other organizations,
or do not wish
to receive our
catalogs, please
contact us at
800-822-1991.
Please note
that requested
changes may
take up to
eight (8)
weeks to take
effect, particularly
if we are
removing your
name from
our postal
mailings.
Security
The Site incorporates
appropriate
safeguards
to protect
the security,
integrity,
completeness,
accuracy and
privacy of
the personal
information
we have collected,
and we have
put in place
reasonable
precautions
to protect
information
from loss,
misuse and
alteration.
Our security
and privacy
policies are
periodically
reviewed and
enhanced as
required and
only authorized
individuals
have access
to the information
you provide
us. Although
we take appropriate
measures to
safeguard
against unauthorized
disclosures
of information,
we cannot
assure you
that personally
identifiable
information
that we collect
will never
be disclosed
in a manner
that is inconsistent
with this
Privacy Policy.
You hereby
acknowledge
that StringMasters.com
is not responsible
for any intercepted
information
sent via the
Internet,
and you hereby
release us
from any and
all claims
arising out
of or related
to the use
of intercepted
information
in any unauthorized
manner.
External Links
The Site provides
links to various
Web sites
maintained
by third parties.
When you click
on one of
these links,
you will be
transferred
out of our
Web site and
connected
to the Web
site of the
organization
or company
that maintains
such site.
Even if an
affiliation
exists between
our Web site
and a third
party Web
site, we exercise
no control
over linked
sites. Each
of these linked
sites maintains
its own independent
privacy and
data collection
policies and
procedures.
If you visit
a Web site
that is linked
to the Site,
you should
consult that
site's privacy
policy before
providing
any personal
information.
Terms and
Modifications
to Privacy
Statement
By using the
Site, you
signify your
agreement
to the terms
of our Privacy
Policy. If
you do not
agree with
these terms,
you should
not use the
Site. StringMasters.com
may modify
this privacy
statement
at any time.
If a material
change is
made to this
Privacy Policy
and/or the
way we use
our users’
personally
identifiable
information,
then we will
post prominent
notice of
the nature
of such change
on the first
page of this
Privacy Policy
and also on
our home page.
You are responsible
for reviewing
this Privacy
Policy periodically
to ensure
that you are
aware of any
changes to
it. Your continued
use of the
Site indicates
your assent
to any changes
to this Privacy
Policy.
Children
The Site is
not directed
to children,
and StringMasters.com
does not knowingly
solicit information
from any child
under the
age of 13.
Should a child
whom we know
to be under
13 send personal
information
to us, we
will use that
information
only to respond
directly to
that child
(or a parent
or guardian)
to inform
him or her
that we must
have parental
consent before
receiving
his or her
personal information.
Contact Details
If you have
any questions
about this
Privacy Policy,
the privacy
practices
of the Site,
or if you
want to exercise
any of the
rights that
you are given
under this
Privacy Policy,
you can contact:
String Masters
Custom Shop.
12169 Kirkham
Road
Poway, CA
92064
800-822-1991
Last updated
May 2005.
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